PalletVision is built with a security-first architecture. Your production data is processed on-premise at the edge, encrypted in transit and at rest, and managed under enterprise-grade compliance standards.
Edge-First Architecture
Unlike cloud-only solutions, PalletVision processes video feeds locally on your edge hardware. Raw video never leaves your premises. Only aggregated production metrics (counts, timestamps, event metadata) are synced to the cloud dashboard.
This means:
- No raw video in the cloud — camera feeds stay on your network
- Minimal data transfer — only lightweight event data leaves the edge
- Works offline — edge devices continue counting even if internet connectivity is interrupted, syncing when reconnected
Encryption
- In transit: All data between edge devices and the PalletVision cloud uses TLS 1.3
- At rest: Production data stored in our cloud is encrypted using AES-256
- API communications: All PalletConnect ERP sync traffic is encrypted end-to-end
Access Control
- Role-based access (RBAC) — assign viewer, operator, or admin roles to team members
- Multi-site isolation — users only see data for sites they are assigned to
- SSO support — integrate with your existing identity provider via SAML 2.0 or OIDC
- Audit logging — all access and configuration changes are logged with timestamps and user identity
Infrastructure
- Cloud infrastructure hosted on SOC 2-certified providers
- Edge hardware runs a hardened Linux OS with automatic security updates
- Network traffic is segmented — edge devices communicate only with the PalletVision API endpoint
- Regular penetration testing by independent security firms
Vulnerability Management
- Automated dependency scanning on all code repositories
- Security patches applied within 48 hours of disclosure for critical vulnerabilities
- Responsible disclosure program for external security researchers