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Legal

Privacy Policy

How Pallet Vision collects, uses, and protects information.

Last Updated: September 29, 2025

1. Information We Collect

We collect account, operational, and system usage data required to provide and support Pallet Vision.

  • Contact information provided in forms or onboarding.
  • Configuration data like camera identifiers, zones, and workflow settings.
  • Operational events and analytics generated by the platform.

2. How We Use Data

We use collected data to operate the service, improve model quality, provide support, and maintain security.

We do not sell customer data.

3. Sharing and Processors

Data may be processed by trusted service providers that support hosting, monitoring, and communications.

Processors are required to handle data according to contractual confidentiality and security obligations.

4. Retention and Security

Data is retained only as long as needed for service operation, contractual obligations, and legal compliance.

We apply technical and organizational controls to protect data from unauthorized access.

5. User Rights

Where applicable law provides rights, you may request access, correction, or deletion of personal data.