From Zero Visibility to Real-Time Data Across Four Operations
City Pallets repurposed their existing surveillance cameras into a full AI-driven productivity system. Six months in, they have accurate real-time counts across dismantling, trim saws, repair stations, and custom build — with manual data entry eliminated entirely.
4
Operations Monitored
Eliminated
Manual Data Entry
None
New Camera Infrastructure
6+ months
In Production
The Challenge
What City Pallets Was Facing
City Pallets had no reliable way to measure daily output across their production operations. Pallet dismantling counts were tracked manually, and other areas — trim saws, repair stations, and custom build — lacked meaningful visibility entirely. Manual data entry consumed team time and introduced reporting inaccuracies that made it difficult to manage performance across the facility. Without accurate numbers, setting production targets and identifying bottlenecks was largely guesswork.
The Solution
How PalletVision Helped
PalletVision was deployed by repurposing City Pallets' existing surveillance cameras — no new infrastructure required. Starting with the dismantling line, the system delivered accurate real-time output counts from day one. Based on those results, the deployment expanded to trim saws, repair stations, and custom build areas. Integration with PalletConnect centralized all key metrics in a single dashboard, eliminating manual data entry. The intuitive interface and variable-speed footage review made the system easy for the entire team to adopt immediately.
The Results
What Changed
- Existing surveillance cameras repurposed into a full AI productivity system — zero new hardware required
- Accurate real-time production counts established across dismantling, trim saws, repair, and custom build
- Substantial manual data entry eliminated, keeping the team focused on production rather than admin
- PalletConnect integration provides centralized access to key metrics in one place
- Variable-speed footage review makes audits and performance reviews fast and efficient
- PalletVision's deep pallet industry knowledge ensured a practical setup the team adopted quickly
“We repurposed our existing surveillance cameras into a fully functional AI-driven productivity system. For the first time, we had accurate visibility into daily dismantling output — and once we saw those results, we expanded to trim saws, repair stations, and custom build areas. It has meaningfully upgraded our operations.”
Nik Bojovic
General Manager, City Pallets
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