New: Board Count AI v2 ships with 97%+ accuracy.See what's new
PalletVisionPalletVision
ProductCustomersPricingResourcesAboutContact
Sign InGet Started
  1. Home
  2. /
  3. Articles
  4. /
  5. PalletVision Deployment Options: Cloud vs Customer-Hosted
DeploymentInfrastructureSecurity

PalletVision Deployment Options: Cloud vs Customer-Hosted

Explore PalletVision's two deployment models — multi-tenant SaaS on PalletVision Azure and single-tenant deployment on your own Azure environment — and learn which option fits your data residency, security, and operational requirements.

March 23, 20264 min readPalletVision Team
Diagram showing PalletVision edge-to-cloud deployment architecture

PalletVision is designed with a clear separation between edge-based AI processing and cloud-based reporting. Whether you choose our managed SaaS or a customer-hosted deployment, the core architecture stays the same — AI runs at your facility, and only small annotated clips reach the cloud.

This article walks through both deployment models so you can choose the option that best fits your data residency, security, and operational requirements.

Download the full document: PalletVision Deployment Options (PDF)

Architecture Overview

Regardless of which deployment option you choose, all AI processing happens locally on the on-premise Edge Server installed at your facility. No raw video ever leaves your site.

The only data transmitted to the cloud are small, annotated video clips used exclusively for Accuracy Measurement and performance validation. This edge-first design ensures low latency, high reliability, and strong data control.

On-Premise Edge Server — All AI inference and video processing runs locally at your facility. Camera feeds are analyzed in real time without any cloud dependency.

Cloud (Reporting Only) — The cloud layer handles your web dashboard, reporting, and stores annotated video clips for accuracy validation. It does not process raw video.

Option 1: PalletVision Cloud

Default Option — Multi-Tenant SaaS — Hosted on PalletVision Azure

This is our recommended default deployment. PalletVision hosts and manages the cloud application and video clip storage within our own Azure environment. Everything is configured, maintained, and secured by the PalletVision team so you can focus on operational insights from day one.

Feature Details
Hosting PalletVision's Azure cloud environment
Tenancy Multi-tenant SaaS (shared infrastructure)
Data Security Encrypted video clips, tokenized access controls
Retention 1-month archival for annotated video clips
Setup Fully managed by PalletVision — no IT configuration required
Best for Organizations looking for the fastest time-to-value with minimal IT overhead

Why choose PalletVision Cloud?

  • Zero IT overhead — No Azure tenant setup, no infrastructure management
  • Fastest deployment — Get up and running with minimal lead time
  • Fully managed — PalletVision handles updates, scaling, and security
  • Standard data handling — Encrypted storage with tokenized access and 1-month video retention

Option 2: Customer Cloud

Single-Tenant Deployment — Hosted on Your Azure Environment

For organizations with strict data residency or sovereignty requirements, PalletVision can deploy the full application stack into your own Azure tenant. Video clips are stored within your environment, giving your IT team full visibility and control — both during and after the contract period.

Feature Details
Hosting Your organization's Azure environment
Tenancy Single-tenant (fully isolated to your tenant)
Data Residency Meets your specific IT and compliance requirements
Data Control You retain full ownership and access to video clips — even after contract termination
Setup Deployed by PalletVision into your Azure tenant; coordinated with your IT team
Best for Organizations with data sovereignty mandates, regulated industries, or strict IT policies

Why choose Customer Cloud?

  • Full data control — Video clips live in your Azure tenant under your governance
  • Regulatory compliance — Meets data residency and sovereignty mandates
  • Post-contract ownership — You retain all data even if the contract ends
  • Your Azure IAM — Access control through your existing identity and access management

Side-by-Side Comparison

PalletVision Cloud Customer Cloud
Hosting Environment PalletVision Azure Customer Azure Tenant
Tenancy Model Multi-tenant SaaS Single-tenant
AI Processing On-premise Edge Server On-premise Edge Server
Video Storage PalletVision Azure Customer Azure Tenant
Data Residency Control Standard Full IT compliance
Video Retention 1-month archival Per your IT policy
Access Control SaaS Tokens Your Azure IAM
Post-Contract Data Deleted per policy You retain ownership
IT Setup Required Minimal Azure tenant access needed
Best For Fast deployment, low overhead Data sovereignty / regulated industries

Next Steps

Ready to get started? Here's how to move forward:

  1. Review this document with your IT and security stakeholders
  2. Identify whether data residency is a requirement for your organization
  3. Share your preferred deployment option with your PalletVision contact
  4. Kickoff — PalletVision will schedule a call and begin the deployment process

For the complete overview with architecture diagrams, download the Deployment Options PDF.

Questions? Contact us or reach out to your PalletVision account representative.

Frequently Asked Questions

Does PalletVision process video in the cloud?+

No. All AI inference and video processing happens locally on the on-premise Edge Server at your facility. Only small, annotated video clips are sent to the cloud for accuracy measurement and performance validation. Raw video never leaves your site.

What is the difference between PalletVision Cloud and Customer Cloud?+

PalletVision Cloud is a fully managed multi-tenant SaaS hosted on PalletVision's Azure environment. Customer Cloud is a single-tenant deployment into your own Azure tenant, giving your IT team full control over data residency and retention.

Which deployment option is right for my organization?+

If you want the fastest time-to-value with minimal IT overhead, choose PalletVision Cloud. If you have data sovereignty mandates, operate in a regulated industry, or need strict IT policy compliance, choose Customer Cloud.

What happens to my data after contract termination?+

With PalletVision Cloud, data is deleted per policy after contract termination. With Customer Cloud, you retain full ownership and access to all video clips even after the contract ends.

Does the Customer Cloud option require significant IT involvement?+

Yes, Customer Cloud requires Azure tenant access and coordination with your IT team for deployment. PalletVision handles the actual deployment into your environment.

Back to all articles
PalletVisionPalletVision

AI-powered production tracking for pallet companies. Real-time counts, ERP integration, zero manual entry.

Stay updated

Get pallet industry AI insights delivered to your inbox.

Solutions

  • Pallet Build
  • Pallet Dismantling
  • Pallet Repair
  • Nailing Machine
  • Board Count
  • Trim Saw Counts
  • How It Works

Company

  • About
  • Contact
  • Pricing
  • Product

Resources

  • Resources
  • Articles
  • Customer Stories
  • Changelog
  • Security
  • Docs

Legal

  • Terms of Service
  • Privacy Policy
  • Cookie Policy
  • Support Policy

© 2026 Pallet Vision. All rights reserved.

info@palletvision.ai